Sold something on Fan Market? Congrats! 💜 Here's everything you need to know to get your item to its new home safely — and get paid.
1. Set your shipping price when you list
Every listing needs a flat shipping price. The buyer pays it at checkout, so make sure it covers your postage and packaging.
- Weigh your item packed and check postage before you list.
- Shipping internationally costs more — set a separate price for international buyers if you ship abroad.
2. Ship within 5 days
Once your item sells, you have 5 days to ship it. Orders not shipped in time are automatically cancelled and the buyer is refunded.
3. Buy postage and drop it off
You can buy postage at your local post office or online and print the label at home.
- US sellers: online tools like Pirate Ship often have cheaper USPS rates than the counter. USPS Ground Advantage works well for most K-pop merch.
- Sellers outside the US: use your national post or a courier — just make sure the service includes tracking.
4. Add your tracking number (required)
In your seller panel, open the order, mark it as shipped, and enter the carrier and tracking number.
Tracking is required on every order. If you ship without tracking and the package is lost, we can't verify delivery and you won't be protected.
5. Get paid after delivery
The buyer's payment is held safely by Awesome KPop Store. Once tracking shows the item was delivered, we release your payout minus the 10% seller fee.
Packing guide
- Photocards: penny sleeve + toploader, taped between two pieces of cardboard, in a bubble mailer. No plain paper envelopes.
- Albums: bubble wrap or a snug box so corners don't get dented. Keep inclusions inside as listed.
- Lightsticks & fragile items: box with plenty of padding so nothing moves when shaken.
- Keep it dry — a plastic sleeve or bag inside the mailer helps in rainy weather.
Ground rules
- Send exactly what's in your listing photos and description. Items that are significantly not as described may be refunded to the buyer.
- Keep every transaction on Fan Market. Never ask buyers to pay or communicate outside the site, and never share personal information beyond what's needed to ship.
- For high-value items, consider adding insurance with your carrier.
Questions?
Email us at support@awesomekpopstore.com and we'll help you out.